FAQ/Your Ultimate Dress Shopping Guide

Yes, we operate by appointment only to ensure each client receives the undivided attention of our expert stylists. Trying on wedding or evening dresses is a memorable experience, and we strive to make it as personal and exciting as possible. Booking your appointment guarantees you the time and space to explore styles and make confident choices without interruptions.

We offer exclusive, paid consultations tailored to meet your needs. The appointment fee is fully credited toward any purchase made within 30 days. This investment ensures our stylists are fully prepared to give you a highly personalized experience. Please note that the fee is non-refundable, as our dedicated time and resources are reserved just for you.

Booking your appointment is quick and easy through our online booking system: BOOK APPOINTMENT. To provide a seamless process, we don’t accept bookings over the phone or via email, ensuring that every client has a smooth scheduling experience.

We believe every client deserves focused attention. While we don’t offer shared appointments, you and a friend can book back-to-back appointments to enjoy the experience together. This way, both of you can receive the guidance you need to find your dream dresses.

Your first appointment will last between 30 minutes to 1 hour and 15 minutes, depending on the type booked. This is ample time to try on 3-10 gowns and revisit your favourites. To maximize your time, we encourage you to research and come prepared with a list of gowns you’d love to try.

Our boutique offers a cozy, intimate setting with seating for up to 4 guests in the bridal area and 3 in the evening fashion area. Want to include more loved ones? We provide virtual options like Facetime or Skype so everyone can be part of your special journey.

Bring your wedding inspiration boards, lists of gowns from our website or social media, and nude undergarments to help you envision the final look. Light makeup is recommended to keep dresses pristine. Most importantly, come with an open mind — many brides fall in love with a dress they didn’t expect to choose!

We also suggest getting ready by checking out our Shopping Guide for helpful tips before your appointment.

We love celebrations, but to ensure our dresses remain in perfect condition, we ask that no outside food or drinks be brought into the boutique. Don’t worry — there are plenty of charming places nearby to celebrate with your loved ones afterward!

Before you make your purchase, we have a no-photo policy to protect our designers’ copyrighted creations. However, once you’ve found your dream dress, feel free to snap as many pictures as you like! If you want to share options with someone who couldn’t join you, virtual calls during your appointment are a great alternative.

Paid parking is available on St. Clair Ave, with Green P lots nearby (791 and 700 St. Clair Ave W). If using public transit, the St. Clair & Arlington stop is just a 1-minute walk away.

We have many clients who confidently order their gowns through our Online Shop without visiting a boutique. 

Have you found your dream dress online but still have questions? CONTACT US to book your virtual/phone consultation with our fashion stylists to guide you through shopping on our website while sharing insights, tips on measuring yourself, delivery timeframes, and more.

We kindly ask that you arrive right on time for your appointment, neither early nor late, to ensure all clients have their full and uninterrupted appointment time. Upon arrival, our stylist will greet you and your group, help you settle in, and have a quick chat about your dream dress before guiding you through the selection process.

To keep our boutique pristine and cozy, we ask that you remove your outdoor shoes when entering. Feel free to bring indoor shoes or slippers if it helps you feel more comfortable during your visit.

While the racks may look tempting, we ask you to trust our stylists to guide you. Our collection features couture gowns that need to remain carefully organized. Share your preferences, and we’ll pull the dresses that align with your vision. If browsing is an option during your appointment, your stylist will let you know.

Honesty is key! Share what you love (and don’t love) about the dresses you try on, as it helps us refine your choices. At the same time, be mindful of others. A gown that’s not your style might be someone else’s dream dress, so share your thoughts respectfully.

Dress shopping is meant to be a joyful, unforgettable experience. Let us take care of you and make you feel at ease as you search for the dress of your dreams. Remember, this moment is all about celebrating YOU, so let go of any fears and have fun!

Our boutique prides itself on creating a welcoming, inclusive environment for everyone. We have a ZERO TOLERANCE policy for verbal, aggressive, or violent abuse toward our staff or clients. Unreasonable demands that cause undue stress to our team will not be accommodated. While we strive to meet requests wherever possible, we reserve the right to refuse service to anyone who does not align with these values.